Trackwrestling Support may ask you to use TeamViewer so a support representative can securely access your computer and troubleshoot issues. TeamViewer is commonly used to help diagnose and resolve problems that cannot be fixed through standard troubleshooting.
TeamViewer may be used to assist with:
- Trackcast issues
- Server issues
- Score clock issues
Download TeamViewer using this link, then follow the installation instructions. When prompted, share your TeamViewer session information with the support representative so they can begin troubleshooting.